Our promise

Our chauffeur standards

Last updated

Many clients never touch the wheel: parents home for the holidays, executives between meetings, a couple on their wedding day. Every car we rent can come with one of our chauffeurs, and these are the standards they work to.

Book online in 3 minutes. Confirmed instantly. No credit card required for checkout. Pay in advance to streamline your travel or pay the balance when you see the car.

Who drives for us

  • Vetted before they drive for us, and long-serving members of our team, not drivers picked up for the day.
  • Professional drivers who know Nairobi's roads, traffic and security gates, and the main routes upcountry.
  • Many repeat clients ask for the same driver every time they come back. Just ask when you book.

What they promise

  • On time: at your door, hotel or JKIA arrivals at the agreed time. At the airport they track your flight and hold a sign with your name.
  • Discreet: what is said in the car stays in the car.
  • Careful: they drive smoothly and obey Kenya's traffic laws, with safety first.
  • Clean and presentable, with a clean car.
  • Reachable: the evening before an airport pickup, we send you your driver's name and number.

Safety and records

During a delivery you can see your driver's live location on our website, shared only while they are on their way to you. Calls between you and our drivers made through the website are recorded for quality and safety, and a message tells you before the call connects.

Rates

  • Within Nairobi: KES 4,000 ($31 USD / £23 GBP / €28 EUR) a day.
  • Outside Nairobi: KES 5,000 ($39 USD / £29 GBP / €34 EUR) a day. Away from Nairobi, the driver's allowance is KES 1,000 ($8 USD / £6 GBP / €7 EUR) a night, and you also cover the driver's hotel and food.
  • The chauffeur price includes up to 12 hours a day. Extended hours are available for an additional fee (KES 500 ($4 USD / £3 GBP / €3 EUR) an hour).

With one of our chauffeurs driving there is no security deposit and no Excess Fee for Damage. The Toyota Alphard always comes with a chauffeur, and the Mercedes-Benz S 350 and Land Cruiser V8 are favourites for VIP guests. See every rate on our prices page.

Self-drive or chauffeur?

Not sure? Our guide to self-drive vs chauffeur in Kenya helps you choose. To book, pick a car on the fleet page and tick "Add a chauffeur".

Questions

How much does a chauffeur cost in Nairobi?

KES 4,000 a day within Nairobi and KES 5,000 a day outside Nairobi, plus your driver's food and overnight accommodation on trips away from Nairobi.

Can I ask for the same driver again?

Yes. Many repeat clients do. Tell us when you book and we will do our best to arrange it.

Is there a security deposit with a chauffeur?

No. With our chauffeur driving there is no security deposit and no Excess Fee for Damage.

Ready when you are

Choose your car and dates.

Book online in 3 minutes. Confirmed instantly. No credit card required for checkout. Pay in advance to streamline your travel or pay the balance when you see the car.

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